do I access newsgroups?
are two ways. One is to use the web
other is to set the news (NNTP) server to news.newsville.com
in your newsreader software (you only need to do this once).
For more information about configuring your newsreader
go to support.
do I contact if I have problems?
can contact support by e-mail at firstname.lastname@example.org
us toll free at 888.811.8681 in the U.S. (International: +1 865
524 8888) or even fax us at +1 865 524 0740
username and password does not seem to work!
remember, your password and account name are CASE SENSITIVE
and they need to be typed exactly as you submitted them
to us when you applied for your account. If you are still having
problems logging in, please contact
us at your convenience.
get the message "502 Authentication Error"
This means that your account name and password are
not configured properly or your account is no longer valid. Please note that it is CASE
SENSITIVE. You can either configure this information
in your news reader/browser or correctly input it each
time that you log in.
come I do not have to enter my account name and password?
This depends on your WWW/NEWS reader configuration.
Certain news readers can be configured for account name
and passwords. With these News readers, you will not
need to input your account name and password each time
you log in. However, other browsers/news readers, will
require you to enter your account name and password
each time you try to connect.
How can I cancel my account?
Please send an e-mail with your request to cancel your account to email@example.com with your name, username and password or method of payment.
How do I suggest a new feature to be added to Newsville?
We are always interested in improving Newsville! Please send and e-mail to firstname.lastname@example.org with your suggestion and rest assured that we will make every effort to include it.
Do you accept any payment methods
other than credit cards?
We only accept Visa, Mastercard and American Express credit cards at this point for personal accounts. Commercial and Service provider accounts can also be invoiced on a monthly basis.